Privacy Policy
(Privacy Policy)
Introduction
Hong Kong Yichen Trading Co., Ltd. ("we") respect and protect the personal privacy of all students, strictly abide by the relevant provisions of the Personal Data (Privacy) Ordinance (PDPO), and regulate the collection, use, storage and disclosure of personal information to ensure the security of students' information. This policy applies to all personal information provided by students during the purchase and use of our yoga courses and related services.
Collection of Personal Information
We only collect the personal information necessary to provide services, including but not limited to:
• Basic information: name, contact information (phone number, email), identity information (used for course registration and security verification);
• Service-related information: course selection, class attendance records, physical test data, health status (such as postpartum recovery, neck, shoulder, lumbar and spine problems, etc., used to customize teaching plans);
• Payment information: payment records, order information (only used for transaction confirmation and after-sales traceability, without storing complete payment card information).
Purpose of Using Personal Information
Introduction
Hong Kong Yichen Trading Co., Ltd. ("we") respect and protect the personal privacy of all students, strictly abide by the relevant provisions of the Personal Data (Privacy) Ordinance (PDPO), and regulate the collection, use, storage and disclosure of personal information to ensure the security of students' information. This policy applies to all personal information provided by students during the purchase and use of our yoga courses and related services.
Collection of Personal Information
We only collect the personal information necessary to provide services, including but not limited to:
• Basic information: name, contact information (phone number, email), identity information (used for course registration and security verification);
• Service-related information: course selection, class attendance records, physical test data, health status (such as postpartum recovery, neck, shoulder, lumbar and spine problems, etc., used to customize teaching plans);
• Payment information: payment records, order information (only used for transaction confirmation and after-sales traceability, without storing complete payment card information).
Purpose of Using Personal Information
- Provide and optimize yoga course services: such as course reservation, teacher matching, personalized teaching plan formulation, class reminder, etc.;
- Customer service: respond to inquiries, handle refunds / complaints, and solve service problems;
- Security guarantee: verify the identity of students, protect the safety of teaching venues and personnel;
- Service notifications: send relevant notifications such as course updates, activity information, and policy changes (students can unsubscribe at any time);
Protection and Disclosure of Personal Information
• We adopt security measures such as encryption technology and access control to protect personal information from unauthorized access, leakage, tampering or damage;
• We will not sell, rent or share students' personal information to third parties, unless: ① Obtain the clear written consent of the student; ② Comply with laws, regulations or the requirements of judicial or regulatory authorities; ③ Protect the legitimate rights and interests of Yichen Yoga, students or the public;
• If we cooperate with third parties to provide services (such as payment institutions, technical support), we will require the partners to abide by the privacy protection regulations and supervise their behaviors.
Rights of Students
• Students have the right to query, correct and supplement their personal information, and can submit applications through the customer service email;
• Have the right to request the deletion of unnecessary personal information (such as after the course ends, other non-essential information except transaction records);
• Have the right to cancel the agreed information usage scenarios (such as marketing notifications) without affecting the core services already provided.